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What can you learn from your Google reviews?

Find out what your customers appreciate and where you can improve. Search for your business and see the analysis of your Google reviews.

Your reviews at a glance

Your business84%Positive customer feedback

Topics in your reviews

Advice78%

Friendliness92%

Kundenlogo TTI Group Personalmanagement shoptimizer

Kundenlogo CONDA Crowdinvesting shoptimizer

Kundenlogo Handelsverband Österreich shoptimizer

Kundenlogo Sparkasse Heidelberg shoptimizer

Kundenlogo Ernst & Young (EY) shoptimizer

Kundenlogo TiPOS Kassensysteme shoptimizer

Choose your location

Enter your business name or website and select the matching Google location.
Understand the feedback

See which topics people praise or criticise in the available reviews.
Identify next steps

Use the insights and recommendations to shape how you respond to customer feedback.

A look at a real analysis

Meet2Eat

Salzburg

4.9 ★

1,408 Google reviews

5 ★ 19

4 ★ 0

3 ★ 1

2 ★ 0

1 ★ 0

Star distribution of the analysed sample: 20 reviews.
View the full report →

Your location in detail

From the star rating distribution to common themes: see an excerpt from a real location report here.

Star ratingSee at a glance how your 1–5 star ratings are distributed.
Topics & MoodThe analysis identifies recurring themes and evaluates the sentiment.
Top quotesThe most compelling customer testimonials at a glance.
Recommended ActionsConcrete next steps for your review management.

What do your customers say about your company?

Start your free location analysis and discover strengths and recurring criticism in your Google reviews.

Manage Google reviews in one place
AI replies to Google reviews
Specific recommended actions

Analyze location for free Request a demo

Aussagekräftige Analysen mit shoptimizer

Meaningful analyses

Customer satisfaction analysis

Real-time data & email reports

Location comparison

Recommended actions

Practical steps for improvement

Industry-specific

Data-driven

KI-Antworten auf Google-Bewertungen mit shoptimizer

AI replies to Google reviews

Individual replies powered by artificial intelligence

Tailored to company values & response style

Share reviews by email to gather feedback

Frequently Asked Questions

Where does the rating data come from?

We source review data from publicly accessible sources such as Google Maps. Only previously published reviews are analyzed – no private data.

Is the analysis really free of charge?

Yes, the initial analysis is free and available without registration. For ongoing evaluations of your own Google reviews, AI responses, and recommended actions, you can request a free 14-day trial.

How long will that take?

Saved reports are immediately accessible. New analyses may take longer depending on the volume of data and the availability of sources. You can view the progress during the analysis.

Will my data be stored?

Search queries, generated reports, and the public review data retrieved for them are stored so that analyses can be accessed again. Please do not enter any confidential information into the search.

Which industries is this suitable for?

OPTIMIZZER is suitable for all companies with Google reviews – from gastronomy and retail to service providers, health, and leisure.